What is self-exclusion?

Self-exclusion is a process when you can ask a gambling operator to exclude you from gambling with them for a set length of time – usually between six months and five years. In practice, it means you will be refused service in the venues where you have self-excluded. By law, this must be provided as an option by gambling operators in the UK.

Responsibility for sticking with this lies with you, but you can expect the operator to do all they reasonably can to help you. If you think self-exclusion could work for you, make sure you exclude yourself from all the places where you may be tempted to gamble.


Why self-exclude?

You may have noticed that during the time you have been gambling, you have favourite venues or websites. There are many reasons for this, here are a few some of our clients have mentioned:

It’s the closest one to where I live

I like the staff

I like the environment

I won big there

If you have difficulty staying away from the venue or website, try self-excluding while you seek additional help. Self-exclusion on its own might not be enough, but it can support you in your recovery.


How do I self-exclude?

To self-exclude from one venue you would need to visit that particular venue and let a member of staff know you want to self-exclude. You would need to take a passport sized photo of yourself for the form you are required to fill out.

To self-exclude from several venues in your area, call 0800 294 2060.

Alternatively, you can also get in touch with Beacon Counselling Trust and book yourself in for free counselling in which our counsellors can guide you through the self-exclusion process whilst also providing you with help and advice.

For the vast majority of gamblers, self-exclusion reflects an inability to control their gambling behaviour and possibly a gambling addiction.

Some individuals believe self-exclusion is enough to deal with their problem and see it as a ‘quick fix’. In reality however, this is rarely the case and most individuals with gambling issues require additional support. Beacon Counselling Trust is able to provide this extra support to anyone dealing with problematic gambling, including affected others, around the North West for FREE with no waiting list.