Free Gambling Counselling and Support in the North West

The Beacon Counselling Trust, delivers a free support service for individuals and families affected by problem gambling in the North West of England.

This service provides face to face therapeutic support in the form of one-to-one, couples or group therapy sessions, along with a number of advice and guidance platforms, including debt management and social support etc.

Our main office and training facility is based in Liverpool. However, we also provide this service from bases in:

  • Liverpool
  • Huyton
  • Blackpool
  • Ellesmere Port
  • Wigan 
  • Leigh 
  • Salford
  • Wythenshawe 
  • Preston

If you would like any more information about counselling, please call us on 0151 321 1099 or for immediate help over the phone ring the GamCare helpline on 0808 802 0133.

Who can come for BCT Gambling Counselling?

Anyone who is affected by the impact of gambling can access this service not just problem gamblers themselves, someone that is worried about a partner/family members/close friends gambling problems.

If this is also having an impact on your life we can also offer free support for you too.

Please call 0151 321 1099 Or email

What can I expect from this service?

When you first contact us, we will ask you for some basic information (name, address, date of birth, what days / times you would be able to come for counselling).  All enquiries are treated in strict confidence and contact information is stored in compliance with the Data Protection Act 1998.  One of our specially trained Gambling counsellors will contact you, usually within 2 days, to arrange the first appointment.

Counselling sessions are one to one.  You will always see the same person unless either you or the counsellor wishes to change.  During the first session there is some paperwork to complete, which is to help the counsellor build a thorough picture of your situation and to enable the two of you to plan your therapy.  Counselling is tailored to the client, so sessions may be weekly, bi-weekly, or monthly, they usually start out weekly but can become more stretched out as therapy progresses – these details are all to be agreed between you and your counsellor.

Links to download our Posters and flyers are below:

BCT DL Flyer

BCT Business Card

What is Problem Gambling?

Problem gambling, or ludomania, is an urge to continuously gamble despite harmful negative consequences or a desire to stop. Problem gambling often is defined by whether harm is experienced by the gambler or others, rather than by the gambler’s behaviour. Severe problem gambling may be diagnosed as clinical pathological gambling if the gambler meets certain criteria. Pathological gambling is a common disorder that is associated with both social and family costs. The condition is classified as an impulse control disorder, with sufferers exhibiting many similarities to those who have substance addictions. Although the term gambling addiction is used in the recovery movement as Pathological Gambling is considered as an Addictive Disorder as opposed to an impulse-control disorder.