Our policies set out how we keep the people we support safe, how we look after personal information, and how we handle complaints and compliments. Each policy is available as a PDF to read online or download.
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Privacy Notice
What personal information we collect and why, how long we keep it, who we share it with, and your data protection rights.
View PDF -
Safeguarding Adults Policy and Procedure
How we protect adults at risk of harm: our responsibilities and guiding principles, safer recruitment, training, and how concerns are raised.
View PDF -
Complaints and Compliments Policy and Procedure
How to make a complaint, give a compliment or share a suggestion, and the stages we follow when we respond.
View PDF -
Data Protection (GDPR) and Information Governance Policy and Procedure
How we handle, store and protect personal and organisational information in line with data protection law.
View PDF -
Conflict of Interest Policy and Procedure
How our staff and trustees identify, declare and manage conflicts of interest.
View PDF -
Operational Health and Safety Policy
Our health and safety arrangements and responsibilities, including accidents and incidents, first aid and critical incidents.
View PDF
If you have a question about any of our policies, please contact us on 0151 226 0696 or at support@beaconcounsellingtrust.co.uk.